NHA Eliminates Desk Swivel & is Audit Ready

NHA wanted to take a proactive approach to be prepared for an audit, at anytime. SimplifyWireless by its nature tracks all spend and device inventory and is audit-ready from day one of implementation.

HEALTH About Northern Health

Northern Health Authority (NHA), an agency of the Government of British Columbia, provides health services to more than 300,000 people over an area of 600,000 square kilometers. NHA's 7,000 employees work in a wide variety of roles including: doctors, home support workers, home care nurses, and security. Each needing different levels of service and wireless device capabilities.

The Challenge

NHA’s telecom coordinators were managing two different hardware vendors and mountains of spreadsheets to keep track of inventory, carrier bills, and expenses. All information was being entered manually with significant time being spent trying to keep everyone on the same page. With upwards of 1,800 devices and growing steadily, NHA was becoming concerned about transparency, inefficiency, manual errors and the ever-increasing cost of their telecom services. NHA wanted to take a proactive approach to be prepared for an audit, at any time. Simplify Wireless by its nature tracks all spend and device inventory and is audit-ready from day one of implementation.

Wireless Device Inventory Optimization

Every year you welcome new employees, but what happens to the SIM cards, carrier plans, devices, and account data when current employees leave? Industry-wide this often results in months of inactivity and shadow bills. NHA fell victim to this common wireless management issue, but with SimplifyWireless, the agency identified areas where billing overages were incurred for expenses tied to phone numbers for employees who had left the agency. Once the shadow bills and accounts were identified, the agency dealt with the problem and saw big savings.

Unassigned devices – those modern and operational devices sitting in drawers gathering dust – were re-assigned to employees, further saving NHA CAPEX costs and adding to big ROI.

One System and Quick Implementation

SimplifyWireless was deployed with the unique operational structure needed by NHA within a few short weeks. It now serves as the central base that consolidates all Northern Health's wireless operations tasks, including device procurement, provisioning, plan changes and device transfers.

From deployment to current and future wireless (& IoT) management, NHA now has the power to handle new and old wireless devices with efficiency, transparency, and along every step these actions are sandwiched between layers of automation and traceability.

Simplify Wireless understands government processes, the importance of audit-readiness, deployment speed, and demonstrative ROI. Read more about cost control and wireless ROI here:

https://simplifywireless.com/our-solution/manages-governance